The central role of a funeral director is to compassionately look after the person who has died and this involves considerable work in preparing them for their funeral and burial or cremation. This essential, private work must be done by the professional undertaker in the short few days following a death; they may not be able to attend to the many other tasks and concerns that fall on a family and their household at this difficult time. A grieving family are likely to be focused on ensuring a personalised funeral that truly honours the person at the centre, gathering friends and family together to remember. A significant burden of organisational tasks accompanies this.
Funeral co-ordinators such as RHEA, take care of the all the additional jobs and tasks that people often don’t realise form part of a funeral. This can be anything from helping with carefully chosen music pieces and particular types of music or musicians, readings and ceremonial aspects, gifts and momentos, rituals and more. Outside of the funeral itself, support can be in the form of helping organise the gathering together of friends and family in remembrance by organising catering, looking after guests to the house, or after the funeral ceremony, making travel and accommodation arrangements for those travelling long distances and any imaginable little detail during those days. Our job is to do that extra work behind the scenes, to allow those in mourning to support each other, relieved of the stress of to-do lists and numerous phone calls so they can arrive at the funeral ready to say goodbye, without having to juggle and manage their way through various jobs on the day.